RG offers returns for most items within 30 days of receipt of shipment. To receive a full refund, your items must be in new condition and must be returned with all original packaging.
RG does not pay for return shipping. Items valued at over $75 must be returned to RG with a trackable shipping service. If the order is valued at $99 or more, insure the shipment for the value of the merchandise and ship your return with a signature shipping service. For items below $75, we suggest USPS delivery confirmation service.
If you have trouble with your RainGlobe product please contact us. Note that some condensation is typical with a RainGlobe, and it can be easily removed by rotating the RainGlobe on its side. For the maximum rainfall, please make sure the RainGlobe is completely inverted to “catch” all the water in the clouds, and that the RainGlobe is completely flat as it rains.
Terms and Conditions of Unsolicited Submissions
RG only accepts submissions of non-confidential and non-proprietary information. By submitting your information, you agree that all information received through this process will be considered non-confidential and non-proprietary. You further agree that your submission becomes RG’s property, that RG may use your submission for any purpose, and that RG will not sign a Non-Disclosure or Confidentiality Agreement concerning your submission. The sole purpose of this policy is to avoid potential misunderstandings or disputes if RG’s products or technologies seem similar to ideas submitted to RG.
Only if you agree to these terms and wish to continue the submission process should you contact us. If you do not agree to these terms, please do not submit concepts or ideas to RG or any of its affiliates or assigns.
No Reverse Engineering
You may not, and you will not encourage, assist or authorize any other person to copy, modify, reverse engineer, decompile or disassemble, or otherwise tamper with, the RainGlobe, whether in whole or in part, or create any derivative works from or of the RainGlobe.
Permitted Use of the Site; Content
This Site is provided on an “as is” basis by RG for the convenience of its customers and users, and the Site and the domain name(s) associated with it and all copyrights, trademarks and other proprietary and personal rights in or related to the Site are the sole property of RG. The Site is intended for use by persons 18 years of age or older. You are permitted to access the Site and the content provided by RG (which may include text, images, hosted software, sound files, video or other content, and may be provided via the Site or otherwise) (collectively, “Content”) solely for the purpose of utilizing the Site, receiving information about RG’s business and products, communicating with RG, or otherwise as stated on the Site.
RG hereby grants a worldwide, fully paid-up, perpetual, non-exclusive, non-transferable license to you to use the Content solely for the purpose of operating the Site.
You may not copy, modify, reproduce, retransmit or otherwise utilize the Content in any other fashion or for any other purpose without the express written permission of the Content’s owner. You may only link to the Site for the purpose of directing other users to the Site, and must remove any link to the Site immediately on request from RG. All copyrights, trademarks, patents, trade secrets and other proprietary rights displayed on or contained within the Site are the sole property of RG and/or its licensors, each of whom reserves all rights with regard to such materials.
You hereby grant RG a worldwide, perpetual, non-exclusive, transferable, fully paid-up license to use, copy, perform, or revise any content provided by you to RG via the Site (which is referred to in these Terms as “User Content”). In connection with such User Content, you warrant and represent to RG that you have all rights, title and interests necessary to provide such User Content to RG, and that your provision of the User Content to RG shall not infringe any third party’s proprietary or personal rights, including but not limited to any trademark, copyright, patent, or trade secret. These terms do not govern your submission of product, marketing or other concepts to RG or any related companies or entities, which submissions shall be governed by RG’s submissions policy.
RG MAKES NO WARRANTIES, EXPRESS OR IMPLIED, WITH REGARD TO THE SITE, ITS OPERATION, OR YOUR USE OF THE SITE, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY. RG makes no warranties as to the availability, up-time, functionality, error-free nature or reliability of the Site, the Internet, or other technology utilized to present, access or utilize the Site, nor does it warrant that the Site shall be free of computer viruses or other malicious content. RG reserves the right to modify, suspend or discontinue the offering of the Site at any time for any reason without prior notice. Further, while RG utilizes electronic and physical security to reduce the risk of improper access to or manipulation of data during transmission and storage, it cannot guarantee the security or integrity of the data and shall have no liability for breaches of security or integrity or third-party interception in transit, nor for any damage which may result to your computer or other property by your use of the Site.
IN NO EVENT SHALL RG BE LIABLE TO YOU FOR ANY DAMAGES, INCLUDING, BUT NOT LIMITED TO, DIRECT, CONSEQUENTIAL, SPECIAL, INCIDENTAL OR INDIRECT DAMAGES, INCLUDING, WITHOUT LIMITATION, ANY LOSS OF DATA, LOSS OF PROFITS OR LOST SAVINGS, ARISING OUT OF THESE TERMS OR THE SITE, EVEN IF RG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. FURTHER, IN NO EVENT SHALL RG’S AGGREGATE LIABILITY FOR ANY REASON ARISING OUT OF THESE TERMS OR THE SITE FROM ALL CAUSES OF ACTION OF ANY KIND, INCLUDING CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, BREACH OF WARRANTY, MISREPRESENTATION, OR OTHERWISE, EXCEED THE AMOUNT (IF ANY) PAID BY YOU TO RG IN CONNECTION WITH THE SITE.
RG may provide links to third party Web sites from the Site. Such links are provided for your convenience, and do not necessarily constitute an endorsement by RG of such sites or an affiliation between RG and the owners of such sites, nor shall RG be liable for the contents of such sites. RG will also not be liable for any errors in such links, or for any malfunction of such links.
To the extent that RG shall offer any sweepstakes or other prize promotions (“Promotions”) via the Site, such Promotions shall be subject to the rules published with the Promotions, which will be in addition to these Terms. Similarly, to the extent that RG may provide you with an opportunity to obtain software or other proprietary content owned by RG or a third party, such content may be subject to its own license agreement, in addition to these Terms.
By using this Site, you agree to indemnify and hold harmless RG, its affiliates and contractors, and its and their officers, directors, employees and agents from and against any loss, claim, damage, obligation, liability, cost or expense (including, without limitation, reasonable attorneys’ fees and costs of any investigation or preparation) arising out of or in connection with any actual or threatened claim, suit, action or proceeding by any person based on or arising out any use by you or an account or computer owned by you of the Site or the Content or your provision of User Content to RG.
Governing Law; Forum
These Terms shall be governed by and interpreted in accordance with the laws of the State of Washington, United States of America. You agree that the exclusive forum for any disputes arising out of these Terms and/or your use of the Site shall be the state and federal courts located in Seattle, Washington. In the event that any of the provisions herein are held by a court or other tribunal of competent jurisdiction to be unenforceable, such provision shall be limited or eliminated to the minimum extent necessary so that these terms shall otherwise remain in full force and effect.
The provisions regarding ownership, disclaimers, indemnification, governing law and forum set forth above will survive any termination of these Terms. All notices to RG in connection with these Terms shall be provided in writing, and any notice will be deemed to be given on the date it is received. RG may from time to time revise these terms and conditions by updating this posting. Please visit this page periodically to review the current terms and conditions because they are binding on you.
85 S. Atlantic Street
Seattle, WA 98134
Phone/Fax: 1 (888) 900-4629
Revised September 9, 2013